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Setup Guide

Pick your device and follow the steps. Most setups take 5 to 10 minutes, and we’ll walk you through it on WhatsApp if you get stuck.

Before you start

Your login email

After you subscribe we email your username, password, portal URL and M3U link. Keep it open while you set up.

A steady connection

At least 10 Mbps for HD and 25 Mbps for 4K. Ethernet beats Wi-Fi for live TV.

Power on

Keep the device plugged in or charged. An interrupted install can corrupt the app.

An active plan

No subscription yet? See plans or ask for a free trial.

Amazon Fire TV Stick

Recommended app: IPTV Smarters Pro

  • ~10 min
  • Easy

IPTV Smarters Pro is not in the Amazon App Store so we sideload it using the free Downloader app. The whole process takes about 10 minutes.

  1. Enable Unknown Sources

    From your Firestick home screen go to Settings → My Fire TV → Developer Options. Toggle "Apps from Unknown Sources" and "ADB Debugging" to ON.

  2. Install Downloader App

    Go back to the home screen, click the Search icon and type "Downloader". Select it from the results and click Get / Download to install it.

  3. Download IPTV Smarters APK

    Open the Downloader app. In the URL field type: https://www.iptvsmarters.com/smarters.apk and press Go. Wait for the APK to download (about 30 MB).

  4. Install the App

    When the download finishes tap Install. Accept all permission prompts. Once installed tap Open, then tap Delete to remove the APK file and free up storage.

  5. Add Your CosmOTT Subscription

    Open IPTV Smarters Pro. Tap "Add New User" → "Login with Xtream Codes API". Enter a name for the playlist, then paste in your Username, Password, and Portal URL that CosmOTT sent you by email after purchase.

  6. Start Watching

    Tap "Add User". Your 40,000+ channels will load in seconds. Browse Live TV, Movies, Series and Catch-Up from the home screen. Enjoy!

Pro tip: For best performance use an Ethernet adapter or place your router close to your TV. A minimum 10 Mbps connection is recommended for 4K streams.

Stuck? Get help on WhatsApp

Android Phone / Tablet

Recommended app: IPTV Smarters Pro

  • ~5 min
  • Very Easy

IPTV Smarters Pro is available directly on the Google Play Store, so no sideloading is needed. Setup takes under 5 minutes.

  1. Download from Play Store

    Open the Google Play Store on your Android device. Search for "Smarters Pro" (by XTREME HD IPTV). Tap Install.

  2. Open the App

    Launch IPTV Smarters Pro. Accept the Terms of Service on first launch.

  3. Add Your Subscription

    Tap "Add New User" → "Login with Xtream Codes API". Enter a friendly name, then fill in your CosmOTT Username, Password and Portal URL.

  4. Load Channels

    Tap "Add User". Your full channel list, VOD library, and series will load. This can take 30–60 seconds the first time.

  5. Start Streaming

    Tap any channel or movie to start. Use the bottom navigation to switch between Live TV, Movies, Series, and Catch-Up content.

For Android TV boxes (NVIDIA Shield, MECOOL etc.) install TiviMate from the Play Store for an enhanced big-screen EPG experience.

Stuck? Get help on WhatsApp

iPhone / iPad

Recommended app: Smarters Player Lite

  • ~5 min
  • Very Easy

iPhone and iPad users can download Smarters Player Lite directly from the Apple App Store — no sideloading or extra steps needed.

  1. Download from App Store

    Open the App Store. Search for "Smarters Player Lite" (by XTREME HD IPTV). Tap Get to install it. You may need to enter your Apple ID password.

  2. Launch the App

    Open Smarters Player Lite. Read and accept the Terms & Conditions shown on first launch.

  3. Add Your CosmOTT Account

    Tap "Add New User" → "Login with Xtream Codes API". Fill in your subscription name, Username, Password, and Portal URL from your CosmOTT welcome email.

  4. Wait for Channels to Load

    Tap "Add User". The app will fetch your full playlist. This takes about 30–60 seconds on first load.

  5. Watch Anywhere

    Stream Live TV, Movies, and Series on your iPhone or iPad. Use AirPlay to mirror to your Apple TV or any AirPlay-compatible screen.

You can also use GSE Smart IPTV or iPlayTV from the App Store as alternative players — both work great with CosmOTT Xtream Codes.

Stuck? Get help on WhatsApp

Samsung / LG Smart TV

Recommended app: Smart IPTV (SIPTV)

  • ~10 min
  • Easy

Samsung and LG Smart TVs support Smart IPTV (SIPTV) which can be installed from the TV's built-in app store. You activate it from any browser using your TV's MAC address.

  1. Install Smart IPTV on Your TV

    On Samsung open Smart Hub / App Store. On LG open the LG Content Store. Search for "Smart IPTV" and install it. Launch the app — note your TV's MAC address shown on screen.

  2. Register on the SIPTV Website

    On your phone or computer visit my.siptv.app. Click "My List" then enter your TV's MAC address exactly as shown.

  3. Add Your M3U Playlist

    In the "Playlist" section enter your CosmOTT M3U URL (provided in your welcome email). Click "Send" to push it to your TV.

  4. Restart the App on Your TV

    Go back to your TV and press "Restart" in the Smart IPTV app. Your channels will load — this takes about 60 seconds.

  5. Browse and Watch

    Use your TV remote to browse live channels, switch categories, and access your VOD library. The full electronic programme guide (EPG) loads automatically.

Smart IPTV costs a one-time fee of ~€5.49 after the 7-day free trial. Alternatively, if your Samsung/LG TV supports Android apps, try installing IPTV Smarters directly.

Stuck? Get help on WhatsApp

Apple TV (tvOS)

Recommended app: Smarters Player Lite

  • ~8 min
  • Easy

Apple TV runs tvOS and supports IPTV through Smarters Player Lite, available on the App Store. Setup mirrors the iPhone method.

  1. Open the App Store

    On your Apple TV home screen select the App Store icon.

  2. Search and Install

    Search for "Smarters Player Lite". Select it and tap Get to install. Sign in with your Apple ID if prompted.

  3. Add Your Subscription

    Open the app. Tap "Add New User" → "Xtream Codes API". Enter your CosmOTT Username, Password and Portal URL.

  4. Load Channels

    Tap "Add User". After 30–60 seconds your entire channel library will be ready to browse.

  5. Stream on the Big Screen

    Navigate with your Siri Remote to browse Live TV, Movies, and Series in stunning 4K on your TV.

You can also use GSE Smart IPTV or IPTVX on Apple TV — both support Xtream Codes API and have excellent tvOS interfaces.

Stuck? Get help on WhatsApp

Windows PC / Mac

Recommended app: IPTV Smarters Pro

  • ~8 min
  • Easy

IPTV Smarters Pro has dedicated Windows and Mac desktop apps. Alternatively VLC Media Player works with any M3U playlist and requires zero extra installation.

  1. Download IPTV Smarters for Desktop

    Visit iptvsmarters.com and download the Windows .exe or Mac .dmg installer. Run the installer and follow the on-screen prompts.

  2. Launch the App

    Open IPTV Smarters Pro on your computer. Accept the Terms of Service.

  3. Add Your CosmOTT Login

    Click "Add New User" → "Login with Xtream Codes API". Enter your Username, Password and Portal URL from your welcome email.

  4. Browse Your Library

    Your complete channel list, VOD movies, and series will load. Use the sidebar to switch between Live TV, Movies, Series and Catch-Up.

  5. Alternative: VLC Media Player

    Open VLC. Go to Media → Open Network Stream. Paste your M3U URL and click Play. All channels will load in the playlist panel on the left.

For the best PC experience use IPTV Smarters Pro. For a lightweight option with no account needed, VLC + your M3U URL works instantly.

Stuck? Get help on WhatsApp

Android TV Box

Recommended app: TiviMate

  • ~10 min
  • Easy

Android TV Boxes (NVIDIA Shield, MECOOL, X96 etc.) support TiviMate — widely considered the best IPTV player available. It has a beautiful EPG and advanced features.

  1. Install TiviMate from Play Store

    Open the Google Play Store on your Android TV Box. Search for "TiviMate IPTV Player". Install it.

  2. Open TiviMate

    Launch TiviMate. On first run you will be prompted to add a playlist.

  3. Add Xtream Codes Playlist

    Select "Add Playlist" → "Xtream Codes". Enter your Portal URL (without http://), Username, and Password from your CosmOTT welcome email.

  4. Wait for EPG to Load

    TiviMate will download your full channel list and electronic programme guide. This takes 1–3 minutes depending on your internet speed.

  5. Enjoy the Best IPTV Experience

    TiviMate offers a stunning TV-like guide, catch-up recording, multiple playlists, and full 4K support. Browse channels exactly like a cable box.

TiviMate's free version is fully functional. A one-time ~$34 premium upgrade unlocks recording, multiple playlists, and parental controls.

Stuck? Get help on WhatsApp

MAG Box / STB

Recommended app: Portal URL

  • ~15 min
  • Moderate

MAG Boxes (MAG 254, 256, 322, 351 etc.) use a portal URL system. You need to provide your box's MAC address to CosmOTT so we can activate it on your account.

  1. Find Your MAG MAC Address

    On your MAG remote press Menu. Go to System Information. Your MAC address is listed (format: AA:BB:CC:DD:EE:FF). Write it down exactly.

  2. Send MAC Address to CosmOTT

    Contact CosmOTT support via WhatsApp and send us your MAC address. We will activate it on your account within minutes.

  3. Enter the Portal URL

    On your MAG remote press Menu → System Settings → Servers → Portals. In the "Portal 1 URL" field enter your CosmOTT Portal URL (we send this after activation).

  4. Save and Restart

    Press OK to save. Go back and select "Restart Portal" or power the box off and on. The portal will load automatically.

  5. Browse and Stream

    Your full channel list will appear in the MAG interface. Use the remote arrows to browse categories. Press OK on any channel to start streaming.

If you see "Your STB is blocked" — your MAC address has not been activated yet. Contact CosmOTT support and we will fix it immediately.

Stuck? Get help on WhatsApp

Compatible players

Any player that supports Xtream Codes or M3U playlists works. These are the ones we recommend.

  • IPTV Smarters Pro Android, iOS, Fire TV, Windows, Mac Recommended
  • TiviMate Android TV, Fire TV Recommended
  • IBPro Player Android, Android TV Recommended
  • Stream Player Android, Android TV Recommended
  • iMPlayer Android, Android TV Recommended
  • Televizo Android, Android TV Recommended
  • Smarters Player Lite iPhone, iPad, Apple TV Recommended
  • UFH Player iPhone, iPad, Apple TV Recommended
  • Smart IPTV (SIPTV) Samsung, LG Smart TV
  • GSE Smart IPTV iOS, Android, Apple TV
  • Perfect Player Android
  • VLC Media Player Windows, Mac, Linux, Android, iOS

Troubleshooting

Quick fixes for the most common setup problems.

No streams / Login error

Double-check your Username, Password and Portal URL for typos. Ensure your subscription is active. Contact CosmOTT support if the issue persists.

Buffering or freezing

Switch from Wi-Fi to a wired Ethernet connection. In your IPTV app settings change the decoder to HW+ (hardware). Lower the stream quality to FHD or HD temporarily. Restart your router.

EPG / Programme Guide not loading

Clear the app cache (Settings → Apps → [your app] → Clear Cache). Then reopen the app and allow 1–2 minutes for the EPG to refresh.

Channels missing or wrong category

Your playlist may be cached. Delete the playlist in the app and re-add it using your credentials. This forces a fresh download.

Audio out of sync

In your player settings find Audio and toggle "Audio Passthrough" off. Alternatively switch to a different audio track using the audio button during playback.

App crashes on startup

Clear the app cache and data (Settings → Apps → [app] → Clear Data). Uninstall and reinstall the app. Make sure your device has enough free storage space (500 MB minimum).

MAG box says "STB is blocked"

Your MAC address has not been activated. Contact CosmOTT support via WhatsApp with your MAC address and we will activate it immediately.

Amazon Fire TV: App not installing

Go to Settings → My Fire TV → Developer Options and make sure "Apps from Unknown Sources" is turned ON. Then try downloading and installing again.

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