Refund & Cancellation Policy

Welcome to Cosmott.com — your trusted partner for premium IPTV streaming and reseller services. We value every customer and strive to deliver exceptional quality, transparency, and reliability. To maintain fairness and clarity for all users, this Refund & Cancellation Policy explains how refunds, trials, and cancellations are handled on our platform.

1. Free 24-Hour IPTV Trial

Cosmott proudly offers a 24-hour IPTV free trial for all new users. This trial lets you explore our platform’s features, channel lineup, video quality, and overall performance before making any commitment.

During your trial, you’ll enjoy access to live channels, movies, and series to help you decide if our premium service meets your expectations. We recommend testing the trial on the same device and internet connection you plan to use for your subscription.

2. Subscription Decision

Once you are satisfied with the 24-hour trial, you can proceed to purchase a subscription package that suits your needs. Subscriptions are activated immediately upon payment confirmation. By subscribing, you acknowledge that you have tested and approved our service during the free trial period.

3. Refund Policy Overview

Cosmott aims to ensure your complete satisfaction. However, because IPTV is a digital streaming service, we apply a strict but fair refund policy:

• Refunds are not available for missing or unavailable Video on Demand (VOD) titles.
• Refunds are not applicable once the 24-hour trial period has expired.
• No refunds are issued for compatibility issues with devices or third-party apps — please test during your free trial.
• We do not offer refunds for connection issues caused by not using a VPN (Virtual Private Network).
• No refunds are provided after 24 hours from purchasing a premium subscription package.

4. After the Trial Period

Once your free trial ends and you choose to continue with a premium plan, the service is considered active and non-refundable. Please make your decision during the trial period to avoid unnecessary purchases.

5. VPN & Streaming Quality

To ensure smooth streaming and unrestricted access, we strongly recommend using a VPN connection while using Cosmott IPTV. VPN usage can enhance performance and stability by bypassing regional limitations. Cosmott does not issue refunds for interruptions or issues caused by lack of VPN usage.

6. Exceptional Cases

In rare situations where a technical issue prevents service activation, Cosmott may issue a partial refund after verification. Such cases are handled individually by our support team. Our goal is always to resolve problems quickly so you can enjoy uninterrupted service.

7. Cancellation Requests

Customers may request to cancel an active subscription at any time. While cancellations stop future renewals, the current plan remains active until the end of the paid period. Refunds will not be issued for partial usage or mid-cycle cancellations.

8. Contact Cosmott Support

Our Cosmott support team is available 24/7 to help with any questions, refund inquiries, or technical concerns. We’re here to make your streaming journey smooth, enjoyable, and hassle-free.

By subscribing to Cosmott.com, you acknowledge that you have read and agree to this Refund & Cancellation Policy. Our commitment is to ensure every customer receives a transparent and fair IPTV experience.

Try Cosmott IPTV Risk-Free Today

Experience world-class IPTV streaming with high stability, HD channels, and 24/7 uptime. Start your 24-hour free trial today and discover why Cosmott is trusted by viewers worldwide.